We had an employee quit that had a company provided Android cell phone. We enrolled all the cell phones into Intune "Endpoint Manager" fairly recently.
Yesterday the phone was handed to me with a dead battery. I got it charged up and used the "Passcode Reset" option in Intune Admin Center. I have waited until today to give it time to check in and do the reset. Since it did not attempt it over night, I tried using the Passcode Reset once more. No love.
In the Admin Center it shows that it last checked in around 6 PM four days ago and the Reset Passcode "Pending". The phone is connected to our wifi with Internet access and has been sitting on my desk powered on except for the three times I have manually rebooted it trying to get it to check in.
Is there any way for me to speed this up or to even know if it will eventually check in? The...